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Due to popular demand and limited availability of our pet boarding suites, pet sitters, and trainer - as well as our higher average of personnel-to-pet ratio (and resulting payroll) - a 50% non-refundable deposit is required to hold your space and/or reserve your dates. If you must cancel for any reason, you can apply your deposit to future boarding, grooming, training, or other services - or use it in our retail boutique - for up to ONE YEAR.

This policy applies to Boarding, Training and Pet Sitting only.